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PRIVACY POLICY
ELYSARA LLC

Effective Date: August 20, 2024

Elysara LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and communicate with us. We comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your health information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, date of birth, and other identifiable information you provide when you register, schedule an appointment, or communicate with us.

  • Health Information: Medical history, treatment plans, health conditions, and other Protected Health Information (PHI) as defined by HIPAA when you use our health-related services.

  • Payment Information: Credit card details and other billing information for processing payments.

  • Usage Data: Information about your interaction with our website, including IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our services.

  • Communicate with you regarding appointments, treatments, and other relevant information.

  • Process payments and manage billing.

  • Comply with legal and regulatory requirements, including HIPAA.

  • Protect the security and integrity of our services.

3. HIPAA Compliance

Elysara LLC is committed to protecting your health information in accordance with HIPAA regulations. We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of PHI.

  • Use and Disclosure of PHI: We will only use or disclose your PHI as permitted or required by law. This includes sharing your information with healthcare providers involved in your care, for payment purposes, or for healthcare operations. We will not use or disclose your PHI without your written authorization except as permitted under HIPAA.

  • Patient Rights: You have the right to request access to your PHI, request amendments to your PHI, and obtain a record of certain disclosures of your PHI. You may also request restrictions on how we use or disclose your PHI, and we will accommodate reasonable requests.

  • Breach Notification: In the event of a breach of your unsecured PHI, we will notify you as required by law and take steps to mitigate the impact of the breach.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our website, processing payments, or providing services on our behalf. These service providers are required to protect your information in compliance with our policies, a Business Associate Agreement between us and our third-party vendors, in compliance with HIPAA.

  • Legal Compliance: We may disclose your information when required by law, such as in response to a court order or subpoena.

5. Security of Your Information

We use appropriate security measures, including encryption and secure servers, to protect your personal and health information from unauthorized access, use, or disclosure. While we strive to protect your information, please be aware that no security measures are perfect or impenetrable.

6. Your Choices

  • Access and Correction: You may request access to your personal information or PHI, and request corrections if necessary, by contacting us using the information provided below.

  • Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or contacting us directly.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under HIPAA, please contact us at:

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting Elysara LLC with your health and personal information.

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